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My Frequently Asked Questions


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Q: I’m new to essential oils. How do I use them?

A: Young Living labels each bottle of Young Living essential oil with directions for how to use it; these directions vary based on your region. Please consult the product label for appropriate usage directions.
Q: What’s the difference between Young Living’s traditional essential oils and Vitality™ essential oils?

A: Young Living’s large product line includes items that you can use in nearly any aspect of your life. These products are generally labeled for topical/aromatic, dietary, or cleaning usage. While all our oils meet our Seed to Seal® promise and exacting testing for purity and safety, our traditional essential oils are intended for topical/aromatic use, and our Vitality oils are intended for internal consumption. This distinction allows Young Living and our members to freely share the dietary and culinary benefits of our oils, thanks to Vitality’s clearly labeled dietary instructions.
Q: I see the term “carrier oil” used in several places. What is a carrier oil, what does it do, and why should I use it?

A:
A carrier oil is a vegetable oil—such as coconut oil, olive oil, or grapeseed oil—that can be used to dilute essential oils. Young Living’s V-6™ Vegetable Oil Complex is an excellent carrier oil for all applications. Carrier oils ensure that essential oils applied topically are comfortable to the skin. Dilution with a carrier oil does not dilute the effect of the essential oil. In fact, it prevents waste due to excessive application. Look for dilution ratios on Young Living essential oil bottles. Vegetable shortening, butter, margarine, or petroleum derivatives (such as mineral oil, baby oil, and petroleum jelly) should never be used as carrier oils.
Q: What is a “hot oil”?

A:
“Hot oils” are oils that can cause a hot or warming sensation when applied to the skin. Examples of hot oils and blends include Cinnamon, Clove, Lemongrass, Oregano, Thyme, Exodus II™, and Thieves®. For some people, Peppermint’s cooling sensation can be too intense. Young Living recommends using a patch test procedure prior to first use. To perform a patch test, apply 1–2 drops of essential oil to a patch of skin such as the forearm. Observe that area of

skin over the course of 1–2 hours for any noticeable reaction; however, reactions occur usually within 5–10 minutes. If you experience a hot or burning sensation or develop a rash, add V-6 or another carrier oil to the affected area as often as needed.
Q: What if I experience skin discomfort or irritation?

A:
If discomfort or irritation occurs, stop using the essential oil and apply V-6 or another carrier oil to the affected area. If a rash occurs, this may be a sign of detoxification. Drink adequate water to encourage the release and removal of toxins in your body. Toxins present in petrochemical-based soaps and skin care products, detergents, and perfumes may trigger some of the detoxification reactions. Consider discontinuing these agents if a reaction occurs. Before using the essential oil again, perform a patch test (see above under “What is a “hot oil?”) and dilute with a carrier oil as needed. Be aware that some documents suggest diluting the oil with water, but water actually drives oil into the skin and eyes. Never use water in an attempt to flush the oil off of the skin, as this may increase discomfort. If essential oil gets in your eye, flush with V-6 or another carrier oil as quickly as possible to alleviate any discomfort. If eye discomfort does not subside within 5 minutes, seek medical attention.
Q: Can essential oils be applied to sensitive areas?

A:
Avoid contacting sensitive areas such as eyes, ears, genitals, and mucous membranes with essential oils. If you choose to use the oil in any sensitive area, dilute 1 drop of the essential oil with 5–10 drops of V-6 or another carrier oil.
Q: How often can essential oils be applied? How much do I use?

A:
Follow the proper usage instructions printed on each essential oil label. Essential oils are very powerful, so start low and go slow. Excessive use of essential oils may increase the risk for adverse reactions. In most cases, 1–2 drops are adequate, and using more may waste product. Depending on the essential oil, you can gradually build up to 3–4 uses per day, if desired.
Q: Can essential oils be used during pregnancy or while nursing?

A:
As with any medical condition, we strongly recommended that prior to using essential oils, you seek the advice and recommendation of a competent, trained health care advisor who is experienced in essential oil usage. Some people choose to avoid overuse and excessive use of Clary Sage (Salvia sclarea), Sage (Salvia officinalis), Idaho Tansy (Tanacetum vulgare), Hyssop (Hyssopus officinalis), Fennel (Foeniculum vulgare), and Wintergreen (Gaultheria procumbens), as well as the blends and supplements that contain these oils.
Q: Can essential oils be used on children?

A:
Many essential oils are appropriate for use on children but should be diluted with a carrier oil prior to use. Some Young Living products come prediluted with carrier oil, as indicated on product labels, and are intended for direct application on children. You can dilute 1–2 drops of essential oil such as SleepyIze™, RutaVaLa™, Gentle Baby™, and Peace & Calming® with a carrier oil and apply to the bottoms of the feet.
Q: How does exposure to sun affect essential oil use?

A:
Some essential oils, especially citrus oils, contain natural molecules that react with sunlight (UV light) and cause a sensitivity reaction. Young Living labels the essential oils and oil blends that contain these compounds with a warning to avoid sun/UV light for 12–48 hours after applying. Always use caution when starting to use a new oil. To reduce the risk of sensitivity, use patch testing (see above under “What is a “hot oil?”), dilute, and apply the oil to skin that will not be exposed to sun/UV light. Young Living formulates its beauty and cosmetic products to remove sun-sensitizing agents to reduce the risk of sun sensitivity.
Q: What about the use of essential oils if I have a medical condition? Can essential oils interact with prescription medications?

A:
If you have a disease or medical condition or are using a prescription medication, it is recommended that prior to using an essential oil, you consult with a health care advisor who has experience with essential oils. Seek the advice of the prescribing physician and a pharmacist about potential interactions between any medication and essential oils. An example of a disease that should use precaution is IBS. It may be recommended to use oils through topical use and diffusing rather than ingesting when one has issues with the lining of their stomach.
Q: Does Young Living carry the Goji berry, Noni berry or the Wolfberry?

A:
This ancient berry carries various names depending on the province where the berry is grown in Asia. Young Living partners with the Ningxia province where the berry is called wolfberry. We have named our superfruit berry puree after the province for our antioxidant and amino acid rich, Ningxia Red. Our Ningxia line carries a carbonated option for soda lovers looking for a healthy alternative and an energy booster.
Q: Oil suggestion to support Endocrine System? (need something that says that this is not an exhaustive list on each one of these)

A:
Starter Bundle items: Frankincense, Lavender
    • Other Single Oils: cinnamon bark, dill, rosemary, sage
    • Direct support: EndoFlex, Super B Tablets, PD 80/20, PowerGize
    • Women Specific: CortiStop, EndoGize
Q: Oil suggestion to support Cardiovascular System?

A:
Starter Bundle items: Lemon, Lavender
    • Other Single Oils: basil, carrot seed, clove, copaiba, grapefruit, marjoram, Ocotea
    • Oil blends: Longevity
    • Direct support: Longevity capsules, omegaGize 3, PD 80/20, MegaCal Powder, Mindwise, Cardiogize
Q: Oil suggestion to support Muscular Skeletal System?

A:
Starter Bundle items: Valor, Lavender, Panaway, peppermint
    • Other Single Oils: basil, black pepper, celery seed, copaiba, cypress, german chamomile, lemongrass, marjoram, oregano, thyme
    • Roll on/Massage Oil: Deep Relief, Ortho Ease, Ortho Sport, Relaxation
    • Direct support: Master Formula, MegaCal Powder, AgilEase, Sulfurzyme
    • Collections: Raindrop Technique
Q: Oil suggestion to support Immune System?

A:
Starter Bundle items: Lemon, Thieves, Frankincense, Citrus Fresh
    • Other Single Oils: cinnamon bark, clove, lemongrass, lime, nutmeg, orange, oregano, palo santo, sage, tangerine, thyme
    • Oil Blends: ImmuPower, Breath Again
    • Direct support: Master Formula, Multigreens, Longevity capsules, Super C Tablets, PD 80/20, AlkaLime, Inner Defense, Life 9, Sulfurzyme, Ningxia Red
 
Q: Oil suggestion to support Nervous System?

A:
Starter Bundle items: Frankincense, Lavender, Stress away, Peace & Calming, peppermint,
    • Other Single Oils: carrot see, celery seed, copaiba, ginger, nutmeg
    • Oil Blends: Clarity, Common Sense, Magnify Your Purpose, M-Grain
    • Motivation, RutaVaLa, Surrender
    • Roll-ons: Deep Relief, Ruta VaLa, Stress Away, Tranquil
Q: Oil suggestion to support Emotional Balance?

A:
Starter Bundle items: Citrus Fresh, Lemon, Frankincense, Peace & Calming, Stress Away, lavende

    • Other Single Oils: angelica, bergamot, black pepper, copaiba, Frereana Frankincense, geranium, german chamomile, hinoki, hong kuai, Idaho blue spruce, jad lemon, jasmine, juniper, Laurus nobilis, Melissa, neroli, Ocotea, orange, palmarosa, palo santo, petitgrain, pine, rose, royal Hawaiian sandalwood, sacred frankincense. Spearmint, spikenard, tangerine, vetiver, wintergreen, ylang ylang
    • Oil Blends: Abundance, Acceptance, AromaEase, Awaken, Believe, Brain Power, Build Your Dream, Christmas Spirit, Common Sense, Dragon Time, Dream Catcher,
      Egyptian Gold, En-R-Gee, Envision, Evergreen Essence, Forgiveness, Gathering, Gentle Baby, Gratitude, Grounding, Harmony, Highest Potential, Hope, Humility, Inner Child, Inspiration, Joy, Lady Sclareol, Light the Fire, Live with Passion, Longevity, Magnify Your Purpose, Motivation, Present Time, Purification, Release, RutaVaLa, Sacred Mountain, Sensation, Shutran, Slique Essence, Surrender, Transformation, White Angelica, YL Oola Balance, YL Oola Grow, Trauma Life
    • Roll-on & Massage Oil: RutaVala, Tranquil, Dragon Time, Relaxation
    • Collections: Freedom Sleep & Release, Feelings, Golden Touch, Mind over Matter, Raindrop Technique, Serenity Now
Q: Oil suggestion to support Digestive System?

A:
Starter Bundle items: peppermint, lemon, digize
    • Other Single Oils: bergamot, cardamon, celery see, clove, coriander, dill, fennel, ginger, lemongrass, orange, rosemary, spearmint, tarragon
    • Oil Blends: GLF, JuvaCleanse, JuvaFlex, Slique Essence
    • Direct support: Master Formula, Detoxzyme, ICP, Rehemogen, Allerzyme, ComforTone, Essentialzyme, Essentialzymes-4, Life 9, Sulfurzyme, Ningxia Red
Q: Oil suggestion to support Respiratory System?

A:
Starter Bundle items: Frankincense, Peppermint, Thieves, Raven, lemon, DiGize
    • Other Single Oils: clove, copaiba, lime, oregano
    • Direct support: Breathe Again, Mineral Essence, Inner Defense
Q: Oil suggestion to support Skin & Hair?

A:
Starter Bundle items: Frankincense, Lavender, peppermint
    • Other Single Oils: bergamot, carrot seed, jade lemon, lavender, Ocotea, orange, rosemary, tangerine, gentle baby, Melrose, northern lights black spruce
    • Direct support: Cel-lite Magic, Relaxation, Sensation, Ningxia Red
Q: What is PV?

A:
PV stands for personal volume, but is the assigned point value of an individual product. More often that not, pv matches the wholesale dollar price of each product. Autoship or the Rewards program has a minimum qualifying order amount of 50pv.
Q: Why did my sponsor change after I signed up? Is Young Living a pyramid scheme? What is a multi-level marketing company?

A:
Madam CJ Walker gave the gift of entrepreneurship to her clients when she afforded anyone who wanted to also sell her products, training and a chance to provide an income for her family through products they loved and trusted. A pyramid scheme does not include the purchase of any product and is solely the exchanges of funds. A multi-level marketing company is a customer’s opportunity to be part owner in a company that they love and trust. Young Living does not charge anyone to buy into the business side of our company. Every single client enters the company with the title of being a distributor and is assigned a distributor ID. Commissions, ranks, and bonuses are based on an individual’s purchase level for their home and family. If any member purchases 50pv (normally equal to $50) within a month’s period, they are automatically eligible to receive certain commissions if other members are in their downline. If any member purchases 100pv (normally equal to $100) within a month’s period, they are automatically eligible to additional commissions, bonuses, and achieve higher ranks with increased earning if other members are in their downline.
Q: What is an upline and downline? How can I be eligible for commission?

A: 
Your upline and downline are the people you are directly connected to within the Young Living organization. The enroller is the person who signed you up for YL or directed you to Young Living. They are a part of your upline. The sponsor is the person that is assigned the position of being one level above you in the YL organization. This could be the person who referred you, the same person who enrolled you, or the person who signed up with your enroller prior to your sign up. Your sponsor is also a part of your upline. Your downline is any person you enroll, a person you are positioned to be their sponsor, and/or anyone connected to someone you have enrolled or have sponsorship of. Commissions, ranks, bonuses, and company shares are all based off of the size of your downline. You are free to build or not build your downline at your discretion. No member is required to sell any products, however, I must encourage you that I don’t think I’ve sold a single oil. I’ve shared information about products I love and trust to people I know and people I’ve met. Once I shared information about the products, some people decided to order for themselves and others did not. But, the fact that some did, helps fund the things that I want to use in my home, for myself, my children, family, and friends. The fact that I decided to purposely share the information with as many people as possible, opens the door for more to decide to buy products for themselves and enables me to invest more into my family and sow into other people’s lives as well.
Q: What if I’m drawing disability and not allowed to earn commission. What if I don’t want to ever earn commission?

A:
Everyone has the right to not have a downline connected to them. Just send me a communication stating that you would not like to have a downline and you’ll be positioned in the organization to have an upline only. Just know that having a downline does not require any commitments from you. Being a sponsor is a position of placement in this multi-level company. But let me encourage you that Young Living is a community. We learn from one another and grow together. Zoom classes are held every week, virtual and in-person events happen often, 1:1’s and group classes can be requested, and social media is flooded with information. I am your point of contact and I am happy to hear from you at any time. I welcome your feedback and questions.
 
Q: Does Young Living have contracts, fees, or commitments?

A:
No, there are no contracts, commitments, or fees with Young Living. Wholesale memberships come standard with any of our premium, specialty, or basic starter bundles and last as long as there has been 50pv purchase activity within 365 of last purchase. You may also enter and cancel enrollment in the rewards program at will, though the best benefit is to be a part of the rewards program where you can earn up to 25% points back for the pv on every order.
Testimonials

"I just feel better over all.  Since I've started using Ningxia and Life 9 I can feel a difference.  It's more than just energy, it's so much more."

"Using and learning about the oils completely reshaped my understanding of what it means to be well.  What it takes to be well.  This is not about treating symptoms, it's a lifestyle change to boost overall health."

“I can’t believe she answered the phone!  I had a question, called, and April answered the phone.  She’s accessible!  I know April cares, and that  means a lot."

“April is a great coach in that she doesn’t just talk about the products, but is always looking out for her team’s best interest holistically.  She helps us expand our knowledge and client base.”


Disclaimer
Young Living's products are not intended to diagnose, treat, cure, or prevent any disease. Rather, Young Living offers supplement products that support the healthy function of body systems and organs in order to aid in wellness. Any education or suggestions from this website pertain to the premium quality of Young Living products and can in no way speak regarding the safety of any other brand of essential oils.